My inaugural yell-out

or rather yelled at.

My infection is still being cleared - all the thick thick yellow muscus slowly extruded out. But then today the ears still feel a bit stuck. It's like the entire muscosal area being sloughed off.

Already started dispensing since Monday. Starting to familiarise with most of the regular medication. For some reason (may be I was seen doing triage so often), some of the patients like to come to me. Very unfortunate that none are pretty and available.

Check medicine halfway, will disturb me - had to point them to triage counter.

I had to move over to get a PIL for that script just in case and when I checked finish the script and called the patient - the volcano erupted. She started losing her head. She yelled at me saying that I should be serving her first since I already got hold of her medication, saying that she saw me serve the other patients first, then went on to scream that for the past 10 times she was here, the same thing happened.

I've no intention of serving those who walked up just like that - I tried to divert them to the triage counter, my primary intent is to check and dispense.

Whatever the case, one should remain calm and empathise with the patient - the pharmacy is the last stop and they had already been in the hospital for the whole day: bottle up then BOOM. Do drug counselling first with a straight face then after that if tak boleh tahan, just go into packing area to weep. You are so going to cause a scene if both sides fight.

May be I'm approachable that's why all the patients start to move to me - I think have to start a 1900 chatline - $5/min - confirm can earn my current monthly salary in 5 hours.

I wonder if it was the pertussis season - got so many whooping cough scripts coming up.